Privacy policy

This policy explains what personal data Eye4Health processes through this website, why we process it, how long we keep it, and what choices you have. It is designed to be clear — but it is not a substitute for legal advice tailored to your organisation.

Who we are

Eye4Health provides healthcare analytics and market access consulting services. For data protection purposes, the controller for personal data collected through this website is Eye4Health (contact details are published on the Contact page).

What we collect and why

• Contact enquiries: name, work email, organisation, role, enquiry type, and message content — to respond to your request and manage follow-up professionally.
• Optional fields: phone number, country, and “how you heard about us” — only if you choose to provide them.
• Website security: limited technical logs may be created by hosting infrastructure (for example IP address and user agent) for security and reliability.

Lawful basis

We process enquiry data on the basis of legitimate interests in responding to business enquiries and operating a professional services firm — balanced against your rights. Where marketing consent is required, we will ask explicitly and record preferences.

Data minimisation

We ask for work email and professional context because it helps us route enquiries responsibly. Please do not submit patient-identifiable information through this website.

Retention

Enquiry records are retained for a period consistent with professional services practice, dispute handling, and business record-keeping — then deleted or anonymised where appropriate.

Sharing

We do not sell personal data. We may use service providers (for example email delivery or hosting) who process data on our instructions under appropriate safeguards.

International transfers

If any processing involves transfers outside the UK/EEA, we will ensure appropriate safeguards apply (such as standard contractual clauses where relevant).

Your rights

Depending on applicable law, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to lodge a complaint with a supervisory authority. To exercise rights, contact us via the Contact page.

Updates

We may update this policy as the website evolves (for example when directory accounts launch). Material changes will be reflected here with an updated effective date.

Effective date: 16 April 2026.